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F.A.Q.

Softphone Product Comparison Chart

Product

X-Lite 3.0

eyeBeam 1.5
     

Application Features
Audio Client
  • No. of Lines
 2 6
  • Mute
  • Speaker Phone
        play audio over a speakerphone
  • Flash
        flash between lines
  • Redial
        redial the last caller or from the recent caller list
  • Call Recording
        record audio/video calls to your local disk
  • Call Transfer
        transfer a call to another line
    
  • Audio Conference
        establish an audio conference
  • Do Not Disturb - DND
        set your audio presence to Do Not Disturb
  • Toast Pop-Up
        a pop-up alert of an incoming call, enabling the user to
        choose how to manage the call by either accepting,
        rejecting or sending the call to voicemail
  • Call Module Clear/Backspace
        clear the call module or backspace as the user is entering
        the name/number to be dialed
Video Conferencing
    establish a one or two way video conference call
Instant Messaging
    integrated with the personal address book
Presence
    SIP/SIMPLE-based instant messaging
    (peer to peer or server-based presence agent)
Personal Address Book
  • Outlook Integration
        allow users to call directly from Microsoft Outlook
    
  • Import/Export Contacts
        import/export from/to Microsoft
        Outlook, Microsoft Outlook with Exchange,
        Microsoft Outlook Express, vcard, CSV
  • Privacy Lists
        support for blacklisting/whitelisting users by
        phone number, domain or sip address
  • Customized Buddy Lists
        integrated with the personal address book
Auto Update
Auto Bandwidth
    Automatically measures available bandwidth and
    adjusts codec selection accordingly
Auto Configure    
Multiple Accounts
    configure multiple SIP accounts		 1 10
Browser Tab
    configurable web content on right wing
    e.g. can be used to display corporate directory
    or advertising
Upgrade
    download and install client updates automatically
    with end user confirmation
     

Media Features
Codecs - RETAIL VERSION - support for multiple high compression codecs for voice and video
Narrowband Audio Codec Selection
    		 DVI4, G.711 uLaw/aLaw, GSM, iLBC DVI4, G.711u/G.711a, G.729A (Windows), GSM, iLBC & Speex
Wideband Audio Codec Selection
    		 BV-32, BV FEC, DVI4, L16 PCM BV-32, BV FEC, DVI4, L16 PCM & Speex
Video Codec Selection
    		 H.263 & H.263+ H.263, H.263+ & H.264
Codecs - CARRIER VERSIONS - support for multiple high compression codecs for voice and video
3rd party royalty bearing codecs are available (per unit license fees apply). Integration and/or media fees may also be required, please check with your sales representative.
Narrowband Audio Codec Selection   DVI4, G.711 uLaw/aLaw, GSM, iLBC, Speex & Speex FEC 
Narrowband Audio Codec Selection
3rd Party Royalty Bearing		   EVRC, G.723.1, G.726, G.729, G.729A, G.729B & G.729AB 
Wideband Audio Codec Selection   BV-32, BV FEC, DVI4, G.722, L16 PCM, Speex & Speex FEC 
Wideband Audio Codec Selection
3rd Party Royalty Bearing		   G.722.2 (AMR-WB) 
Video Codec Selection   H.263 & H.263+ 
Video Codec Selection
3rd Party Royalty Bearing		   H.264 
Telchemy VQmon
    provides listening and conversational call quality metrics
    in both R factor and MOS formats as well as detailed
    diagnostic information		    
VQmon is a third-party product and per unit license fees apply. Please check with your sales representative.
Voice Engine
  • Acoustic Echo Cancellation
        removes echo from the audio stream, enhancing the
        end-user experience
  • VAD/DTX
        can be used in conjunction with discontinuous
        transmission (DTX) to limit network data when non-voice
        periods are encountered
  • Adaptive Jitter Buffer
        constantly monitors network conditions and adjusts
        audio and video playout rates to compensate for jitter
        and improve the end-user experience
  • Packet Loss Concealment
        mitigate effects of packet loss in the network
  • Dynamic codec shifting
        adjust audio/video codecs automatically during a call
        based on available bandwidth, packet loss and
        network jitter
  • Auto Gain Control
        used to optimize the sound quality on the sender side.
        eliminates the need for the end-user to adjust the
        microphone input level in most scenarios
  • Noise Reduction
        suppresses background and/or soundcard noise.
        by default it is enabled for speakerphones
     

Security Features
Crypto
    support for any encryption technologies
HTTPS
    support for HTTP over TLS.
    e.g. for network-based provisioning or auto-update
SRTP
    encrypted audio and/or video		    
TLS
    SIP over TLS		    
     

Network Features
IPv6
    support for IPv6 addresses and DNS lookups (AAAA)		    
Xtunnels
    allows TCP-tunneling protocol for signaling and media
    for certain NAT/firewall configurations
STUN
    STUN client used to assist with NAT/firewall traversal
TURN
    TURN client also used to assist with NAT/firewall
    traversal. not enabled by default
ICE
    mechanism for establishing the best connection between
    two endpoints based on the current network
    configuration and conditions. Requires the peer to also
    support ICE
SIP session timers
     

USB Device Support
VoIP Voice Cyberphone
    
VoIP Voice Cyberphone K
    
Clarisys Claritel i750
    
GN Netcom GN 8120 USB and GN Netcom 8110 USBXP
    
Actiontec Internet Phone Wizard
    
TigerJet RJ11 to USB Phone Adaptor
    
TigerJet USB Phone Set
    
Plantronics CS50-USB Wireless Office Headset System
    
     

License Options
Commercial Use Permitted    
Enterprise Use Permitted
Personal Use Permitted